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ShopMozo

Terms & Conditions

Last Updated: March 2026

Welcome to ShopMozo (shopmozo.shop). By accessing and using our website, you agree to be bound by these Terms & Conditions. Please read them carefully.

1. General

  • ShopMozo is an online e-commerce platform that sells home and bathroom accessories in India.
  • By placing an order, you confirm that you are at least 18 years old or have parental consent.
  • We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting.

2. Products & Pricing

  • All product descriptions, images, and specifications are as accurate as possible but may vary slightly.
  • Prices are listed in Indian Rupees (INR) and include all applicable taxes.
  • We reserve the right to change prices without prior notice.
  • In case of pricing errors, we reserve the right to cancel orders and issue a full refund.

3. Orders & Payment

  • Orders are subject to product availability and acceptance by ShopMozo.
  • We accept payment via Razorpay (UPI, Credit/Debit Cards, Net Banking, Wallets) and Cash on Delivery (COD).
  • All online payments are processed securely through Razorpay's PCI-DSS compliant payment gateway.
  • We do not store your payment card details on our servers.

4. Shipping & Delivery

  • We offer free shipping across India on all orders.
  • Estimated delivery: 5-7 business days (3-5 days for metro cities).
  • Delivery timelines may vary due to circumstances beyond our control (natural disasters, strikes, etc.).
  • Risk of loss and title passes to you upon delivery to the carrier.

5. Returns & Refunds

Please refer to our Refund & Return Policy for complete details on returns, refunds, and exchanges.

6. Intellectual Property

  • All content on shopmozo.shop — including logos, text, images, and design — is the property of ShopMozo.
  • You may not reproduce, distribute, or use our content without prior written consent.

7. User Conduct

You agree not to:

  • Use the website for any unlawful, fraudulent, or harmful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the website's functionality or other users' experience
  • Submit false or misleading information

8. Limitation of Liability

  • ShopMozo shall not be liable for any indirect, incidental, or consequential damages arising from use of our website or products.
  • Our total liability is limited to the amount paid for the product in question.
  • We are not responsible for delays caused by third-party shipping carriers.

9. Governing Law

These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India.

10. Contact

For questions about these terms, contact us at [email protected].