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ShopMozo

Privacy Policy

Effective Date: March 2026

ShopMozo (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit shopmozo.shop.

1. Information We Collect

Personal Information (provided by you):

  • Name, email address, phone number
  • Shipping address (street, city, state, PIN code)
  • Payment information (processed securely via Razorpay — we do not store card details)

Automatically Collected:

  • IP address, browser type, device information
  • Pages visited, time spent, referral source
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Provide customer support
  • Improve our website and services
  • Send promotional communications (only with your consent — you can opt out anytime)
  • Prevent fraud and ensure security

3. Information Sharing

We do NOT sell your personal information. We may share data with:

  • Shipping partners: To deliver your orders (name, address, phone)
  • Payment processors: Razorpay for secure payment processing
  • Analytics services: To understand website usage (anonymized data)
  • Legal authorities: When required by law or to protect our rights

4. Data Security

  • We use industry-standard encryption (SSL/TLS) for all data transmission
  • Payment processing is handled by PCI-DSS compliant Razorpay
  • We implement access controls and regular security audits
  • Despite best efforts, no method of internet transmission is 100% secure

5. Cookies

We use cookies to:

  • Remember your cart items and preferences
  • Analyze website traffic and usage patterns
  • Deliver relevant content and advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of marketing communications
  • Request data portability
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies separately.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

For privacy-related queries: